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Common problems for Connectivity Issues
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‎10-16-2020 01:35 PM

HP Recommended
Operating System: macOS 10.15 Catalina

Trying to print from my MacBook to HP LaserJetPro CM1415fnw. Both my laptop and the printer show connected to my home wireless network. However, when I send a job to the printer, the status window for the printer indicates that "The printer is not responding." When I run the network test on the printer, the report indicates that it is detecting 10 wireless networks and the troubleshooting paragraph indicates that "more than one access point/wireless router has been found that matches your wireless network's name (SSID). My wireless network consists of a bridged Arris modem/router and a Netgear Orbi mesh system consisting of one router and two satellites. What to do?

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