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Model number: 2UD96AA#ABU

 

I bought this monitor a few weeks ago and it worked just fine for a while when hooked up to either my MacBook or my windows PC . I used it in unison with my other monitor of the same model. However, recently it started to act really strange by flashing flashes white, red, green blue. I resolved this for a while by angling the monitor forwards which brought back the display. Initally put it down to the HDMI cable and left the issue alone but it was only a temperory fix as it started permanently flashing. I changed the HDMI cable but still nothing. I can't even do a factory reset because I cannot see the menu. 

 

Please help. Thanks in advance.

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