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10-23-2020 12:19 PM
Product: Officejet 7310 all-in-one
Operating System: macOS 10.15 Catalina
After an OS upgrade to my MacBook Pro to the latest Catalina 10.15.7, everytime I try to print (either.pdf or Word), I get a failure with the message "Stopped - 'Filter' failed, 1 page
I tried a printer reset and also, when that didn't resolve it, I downloaded a new driver and installed it. No resolution. What am I missing ? Would appreciate some help. Thanks in advance.
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