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‎11-02-2020 04:19 PM - edited ‎11-02-2020 04:21 PM

HP Recommended
Product: HP ENVY - 13t-aq000 CTO
Operating System: Microsoft Windows 10 (64-bit)

I bought from HP USA my notebook in 2019, since the first day I feel like the hinge was rare, now, approximately one year after I found this inside the case, the hinge it's totally broken, I can even close my notebook. I never dropped or nothing like this. Someone can help my? I read that HP wants to charge 600$ to fix this problem THAT IS THEIR FAULT!!!!!!!! I'm honestly tired of HP.

 

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