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Common problems for Connectivity Issues
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HP ENVY 7155
macOS 10.15 Catalina

I have an HP ENVY 7155 and it was working fine until it was not. I changed network providers so I initially restored network settings (factory settings I guess) on the printer to set up the network again. Now, the printer won't even pop-up a list of nearby routers or networks to connect from. I have tried WPS and everything else for the printer but it just won't work. It won't connect to any network whatsoever. Has anyone had this issue happen? Does anyone know how to fix this connectivity issue? I also usually control the printer from my iPhone or MacBook.

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