-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
11-09-2020 06:11 PM
Product: HP ENVY 7155
Operating System: macOS 10.15 Catalina
I have an HP ENVY 7155 and it was working fine until it was not. I changed network providers so I initially restored network settings (factory settings I guess) on the printer to set up the network again. Now, the printer won't even pop-up a list of nearby routers or networks to connect from. I have tried WPS and everything else for the printer but it just won't work. It won't connect to any network whatsoever. Has anyone had this issue happen? Does anyone know how to fix this connectivity issue? I also usually control the printer from my iPhone or MacBook.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.