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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎11-11-2020 12:25 PM

HP Recommended
Product: Officejet 6600 all in one
Operating System: Microsoft Windows 10 (64-bit)

I am having difficulty scanning to email on my HP Officejet 6600 all in one printer. It had been working fine for 5 years. Now I get a processing error when I try to scan  - The message is ..Try again or install a firmware update.  I troubleshot with HP and their HP Print Scan Doctor for Windows but did not find a solution. HP said I didn't need a firmware update. The Scan Doctor software said it could NOT communicate with my printer? My printer has a wireless connection that is working and I have been printing documents all morning.  I also unplugged and rebooted my router and my printer and (shut down and restarted) the printer again and got the same processing error message.  Any ideas how to fix?

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