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HP Recommended
N5Y09UA#ABA
Microsoft Windows 10 (32-bit)

La laptop enciende pero no me deja acceder a la pantalla de Windows. Cuando le doy a encender la laptop me pone a elegir el keyboard layout, elijo español y me pasa a choose an option que esta ( Troubleshoot) y (Turn off your PC) le eh dado click a todos y nada me funciona. 

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