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‎11-13-2020 03:12 AM - edited ‎11-13-2020 08:08 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M180nw
Operating System: Microsoft Windows 10 (64-bit)


Model: HP Color LaserJet Pro MFP M180nw

Yesterday it stopped printing, the screen shows "Supply Problem" on all 4 toner cartridges. These are 3rd party as the HP ones are insanely expensive here.
I'm guessing this has to do with the 20201021 firmware update, considering all the other posts in these forums.

1. How can I rollback to the previous firmware? It has been removed from ftp://ftp.hp.com/pub/softlib/software13/FW_CPE_Consumer/M180_M181/
2. Can I disable updates in the future? I see no option anywhere in the configuration page accessed via http.
3. If I connect it via USB (not network like it is now) and share it through Windows, will it find a way to update itself anyway?
4. What are HP update servers so I can block them in the firewall?

Thanks in advance.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.