• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎11-17-2020 07:57 AM

HP Recommended
Product: HP Elitebook 840 G3
Operating System: Microsoft Windows 10 (64-bit)

Somewhere In the last two weeks "Enable Remote USB" unchecked it's self, and I lost the ability to re-select it, in Receiver Settings.  It had been working fine for the last year, and I'd been using it right along with a 3DConnexion USB Space Explorer.  This happened around the same time as  the Elitebook 840 G3 (Receiver) updating to Windows 10 build 2004 on 11/10/20.  I attempted fix the issue by updating the installed RGS 7.7 to the current ZCentral on the receiver (and sender) but "Enable Remote USB" remains grayed out.

 

Is this a known issue? is there a known solution?

Thanks

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.