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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎11-25-2020 03:37 PM

HP Recommended
Product: Laserjet MFP M130NW
Operating System: Microsoft Windows 10 (64-bit)

Comcast replaced my old modem and router with a new "gateway." As a result, my wireless printer doesn't work anymore. I tried following the directions I found online to hook up the printer (using a USB cable between my laptop and printer), but it kept not recognizing the new printer and asking me for an IP address, which of course Comcast won't provide. I don't know what I'm doing wrong. Hoping someone can help me. Thank you.

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