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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎11-26-2020 09:32 PM

HP Recommended
Product: HP Envy PRO 6430
Operating System: Microsoft Windows 10 (64-bit)

Hi, I just bought this new printer which goes always in offline mode, even if I installed it properly. I use it as wireless printer. Also, in HP doctor it is listed twice as NET and as 97A466, while in windows 10 is listed only as 97A466. I don't understand why.

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