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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎11-30-2020 08:50 PM

HP Recommended
Product: HP Pavilion x360 Convertible 15-cr0xxx
Operating System: Microsoft Windows 10 (32-bit)

On 11/29/2020 my screen worked perfectly fine. Today, 11/30/2020, I am unable to see anything on my screen and the touch screen doesn't work. I have the latest updates and have completed tons of troubleshooting with no luck. I hope someone that has experienced the same issue can help me/

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