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Chromebook x360
Chrome OS

The camera of my chromebook stopped working today, all I get now is a black screen. The camera light turns on but the camera is just blank. 

It's the same issue with Zoom, Camera app and hangouts. 

 

I've connected an external camera which works ok. 

Rebooting and a reset did not solve the issue.

 

It's only 3 months old and within warranty but when I check the warranty on the HP site I get a message that the product is no longer supported. 

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