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‎12-02-2020 07:32 PM - edited ‎12-02-2020 07:55 PM

HP Recommended
Product: HP Omen 15 2020
Operating System: Microsoft Windows 10 (64-bit)

Good morning!

 

I am having an issue regarding my keyboard in HP Omen 15 rtx 2060 version. When I'm playing games, sometimes pressing R for reload in valorant don't register. When I'm typing on word or any application, the pressing the letter R registers just fine, but sometimes it doesn't especially after playing Valorant, pressing letter R just wont work often. But as I am typing this, letter R just seems registering fine. I don't know if it's a hardware problem or a software problem. I think after a long games of pressing the WASD key, it affects the letter R? Or when I pressed r repetitively, it won't register anymore. What are your thoughts? The only keyboard problem was the letter R at all. 

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