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Hi All
We bought this HP Spectre x360 13 Convertible PC around June 2019 and for the last one month we are getting this problem that the charging does not work unless we clip the cable of the charger at a specific angle. We can't establish if it is a pin problem or a charger cable problem.
There is also a popup window some times saying that "Original charger shall be used ....". We did the hard-reset but it did not help.
As soon as the cable is stirred a bit then it stops charging. This was quite an expensive notebook and only 1.5 years old so I wonder if the charger connection would not be robust enough. Apparently, the pin of the charger does not go in completely but it was always like that. See the attached pictures.
