• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need help in changing the screen resolution on HP Notebooks & Monitors Click here for the details.

‎12-08-2020 07:40 AM

HP Recommended
Product: ENVY Desktop - 750-116
Operating System: Microsoft Windows 10 (64-bit)

When I plug a monitor into the HDMI port, the monitor works fine, however the computer will not automatically go into sleep mode based on the power settings (20 minutes).  If I manually sleep the computer from the start menu, it will go to sleep, however when i try to wake, it takes a long time and everything that was open is closed and shut down.  I think it may be going into hibernate mode.  If i use the monitor plugged into the VGA port it sleeps according to the power settings with no issues. 

 

I have researching online and tried all of the suggestions.  Drivers are update to date, etc..  I have reset default power settings. 

 

Any help?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.