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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Desk Jet 3755
Microsoft Windows 10 (64-bit)

The WiFi password changed and I can no longer connect my printer to the internet.  I have tried every trouble shooting method that they give, as well as even trying to just connect with a USB cable and even that won't work.  I really don't want to buy another printer as this one is just over a year old and works just fine.  I am a teacher and need to print things for my students this is extremely frustrating!  It is also frustrating that I cannot speak to anyone when I call for customer support!

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