• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎12-10-2020 01:14 PM

HP Recommended
Product: Desk Jet 3755
Operating System: Microsoft Windows 10 (64-bit)

The WiFi password changed and I can no longer connect my printer to the internet.  I have tried every trouble shooting method that they give, as well as even trying to just connect with a USB cable and even that won't work.  I really don't want to buy another printer as this one is just over a year old and works just fine.  I am a teacher and need to print things for my students this is extremely frustrating!  It is also frustrating that I cannot speak to anyone when I call for customer support!

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.