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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Deskjet 2652 All-in-One Printer
Microsoft Windows 10 (64-bit)

I have an HP DeskJet 2652 printer from the 2600 All-in-One Printer Series. When I try to print it says the printer is offline. The information page shows a strong connection to the same Wi-Fi network as my computer and phone. I can print a test page but, nothing else will print because printer STILL is "offline".
I uninstalled, reinstalled as new, updating all drivers and firmware. I also ran Print & Scan Doctor.
Each time shows it's online. I can print ONE page only. Then it says "Printer offline" again. I entered an IP Address manually but no luck. 

PRINT & SCAN Doctor shows ONLINE.

PC shows OFFLINE and WON'T PRINT

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