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12-18-2020
08:44 AM
- last edited on
05-26-2021
11:24 AM
by
JessikaV
I have an HP DeskJet 2652 printer from the 2600 All-in-One Printer Series. When I try to print it says the printer is offline. The information page shows a strong connection to the same Wi-Fi network as my computer and phone. I can print a test page but, nothing else will print because printer STILL is "offline".
I uninstalled, reinstalled as new, updating all drivers and firmware. I also ran Print & Scan Doctor.
Each time shows it's online. I can print ONE page only. Then it says "Printer offline" again. I entered an IP Address manually but no luck.
PRINT & SCAN Doctor shows ONLINE.
PC shows OFFLINE and WON'T PRINT