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‎12-20-2020 10:29 AM

HP Recommended
Product: HP Pavilion - 14-ce0504sa
Operating System: Microsoft Windows 10 (64-bit)
My HP laptop started restarting out of nowhere in October this year.. At first I thought it was a virus causing the issue but it didn't seem to be the case. The laptop kept restarting so much that it eventually got stuck in a loop where it would attempt to turn on but then turn off. I sent it to Team Knowhow for repairs and it came back completely wiped but it did not continue restarting, or so I thought. It happened again and a couple more times after but I finally realised that it kept restarting because I was applying pressure to the bottom of the laptop from when I pick it up. I'm guessing it's a battery issue but this laptop cannot have its battery removed without tools. I now have to pick it up very carefully from the sides which is very annoying and I am not too eager to send it back for repairs. Anything I can do?
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