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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Huawei D15
Microsoft Windows 10 (64-bit)

I log into my Printer,

go to HP Web Services,

Click ENABLE,

I get this message:  A Web Services information sheet will be printed. Review the sheet for important information.

It does not print. It has in the past before you went to HPConnect.

I am using win10 64 bit.

I can print wirelessly on all other jobs.

I have the latest firmware.

Kamil
Who Me Too'd this topic
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