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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎12-22-2020 04:01 PM

HP Recommended
Product: Spectre x360 13t-aw000 CTO
Operating System: Microsoft Windows 10 (64-bit)

Within the last two days I have found that after opening my laptop lid, the screen will flicker on/off randomly, though it somehow seems related to use of the touchpad. It renders the machine completely unusable. Rebooting sometimes, but not always, resolves this issue. After a reboot that fixes the issue, leaving the lid open prevents the issue from occurring.

 

The only things I can think of having changed in the last week or so are driver updates I've received via Windows Update:

* Intel Corporation - Extension - 27.20.100.8280

* Intel Corporation - Display - 27.20.100.8280

* Sound Research Corp. - Extension - 16.3.98.2885

 

There is a thread on reddit where others with the same issue have posted.

https://www.reddit.com/r/spectrex360/comments/khgjc4/display_wont_turn_on_after_closing_lid_or/

 

Is this a known issue and what is the fix?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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