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12-23-2020 02:39 PM - edited 05-27-2021 10:08 PM
[CONCLUSION:] I'm afraid that the issue is hardware. I've successfully connected a displayPort monitor (same one that had issues) via a USB-C dock and sleeping/waking doesn't affect WiFi/BT. If you really need a displayPort, get a USB-C to displayPort adapter. I've not got one either do I have any reason to but I am confident it will work. If you need multiple display support, be sure to read page 3 about docks. A Dell WD19 dock on the USB-C port adds 3 displayPorts (2 regular displayPorts and 1 USB-C with displayPort) or 2 displayPorts and 1 HDMI, while the laptop's own onboard HDMI can still drive a separate display, making it 5 displays counting the laptop's own display, which will be solely driven by the integrated AMD card while the other four displays can be set at highest resolution and refresh rate (see page 3 example) and driven by NVIDIA card. I suspect this is the highest amount of displays it can drive, with 4 displayPort data lanes each driving one display and AMD driving the laptop display.
Bios firmware version F.13 doesn't help FYI.
[ATTENTION:] If you have a similar problem, please post the brand and model of your monitor. If we see enough brands and models of monitor have the same issue, we know it's NOT the monitor.
[EDIT]: originally thought it was BIOS update but no. Still not working after rolling back. Worked once right after roll back and wireless adapter disappeared again after sleeping and waking.
[OP:]
I bought this OMEN 15 laptop around BF at BB and recently (12/18?) updated its bios from F05 to F07 using HP support assistant. Everything went smoothly like all the other HP's I've updated BIOS on. I don't use this laptop much so maybe I've not used it until yesterday (12/22). Today, after playing some light games, I left the laptop on its own and later returned to it to find its wifi capability is entirely gone. No wifi adapter in device manager or bios (very "reassuring" to see bios says wireless module is NOT INSTALLED).
I decided to roll back bios. Luckily HP bios has that built in so I rolled back. Wifi recovered and BT showed up. I'm monitoring it basically by doing work on it as of now so I can see if wifi will still disappear.
So HP, there's bugs in F07 bios update. Fix it or pull it. It's going to turn users against you if you don't do something.
Solved! Go to Solution.