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‎12-29-2020 10:55 AM

HP Recommended
Product: Omen by HP Laptop 15-dh1xxx
Operating System: Microsoft Windows 10 (64-bit)

I am trying to load System Mechanic on my machine and it loads but when I let the app write it goes into la-la land. The iolo tech asked me to run the System Information window to create a file of what I have on the machine. When I bring up that tool, it has a message saying "Can't Collect Information" and it further says "Cannot access the Windows Management Instrumentation  software. Windows Management files may be moved or missing."

 

This is a brand new computer that I am trying to get ready to use.

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