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‎01-01-2021 10:37 AM

HP Recommended
Product: HP all in one 24
Operating System: Microsoft Windows 10 (64-bit)

I have an old wireless mouse and keyboard setup from an HP envy 23 windows 8.1.  The product number on the mouse is 704220-001 and the product number on the keyboard is SK-2061.  The bluetooth is working on my new HP 24 all in one windows 10 system, but the keyboard and mouse will not show up on bluetooth devices when I try to search for a new device.  I am holding down the connect button on the bottom of the mouse and the blinking rate of the infra-red light changes, indicating that its trying to be discovered. 

1.  Can someone tell me is the issue that this older mouse and keyboard is not compatible with windows 10 or if there is a download for a driver for this older mouse/keyboard?

2.  The new windows 10 computer currently has a usb plug in mouse and keyboard that I would like to switch to the old windows 8 computer.  Is that possible?  

I have also tried this with the windows 8 computer turned off, in case the bluetooths from each computer were interfering with each other.

thank you.

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