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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎01-09-2021 01:04 AM

HP Recommended
Product: hp laptop - 17t-by400
Operating System: Microsoft Windows 10 (32-bit)

I got my laptop 2 weeks ago. Until today when I touched my keyboard it would light up and stay on while I typed, then shut off about 20-30 seconds after the last keystroke. Now, today, it just stays on all of the time. I have restarted, turned the backlight off and on (f5) and it wont timeout

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