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‎01-09-2021 11:40 AM

HP Recommended
Product: OfficeJet Pro 8020 series
Operating System: macOS 10.15 Catalina

After several successful months using my OfficeJet Pro 8020 printer with my Mac desktop running macOS Catalina, the printer now will not respond. The printer is still listed as a print option, and the scanner works fine - the printer simply won't connect anymore. Please walk me through how to fix this.

 

Thanks, george

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