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HP Recommended
Officejet J4580
Microsoft Windows 10 (64-bit)

After the Flash Player does not work I can't open the HP Solution Center anymore.

I used the Solution Center to scan my documents to PDF file. 

I heard from a app called HP Scan but i don't now how to install it. 

I installed HP Smart from the Windows Strore but the App didn't find my printer. I think my printer is to old.

Can someone help me to solve this problem.

 

 

Hope that HP finds a fix for this problem and bring an Update for older Printer Softwares.

 

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