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HP Recommended
OfficeJet Pro 9018
Microsoft Windows 10 (64-bit)

I have two computers at my small business that refuse to install a driver for a networked printer described below.  I have used HP Smart, Start Smart small and full, Print Doctor, attempted to install the driver manually through windows.  I attempted some registry manipulation suggested in forums that I have now restored due to ineffectiveness.  I have uninstalled all HP software and print drivers.  I have used windows update.  I have repaired the Windows 10 images.  Anything else I can try?

 

Model Name: HP OfficeJet Pro 9010 series
Model Number: 9018

Product Number: 3UK84A
Purchased: 9-15-2021 at Costco

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