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Common problems for Connectivity Issues
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01-20-2021 07:48 AM
Product: HP OfficeJet Pro 9010 series
Operating System: Other
Just when my 1 year warranty was about to end, the printer lost communication with the web service. The message in the subject keeps displaying. I have contacted HP support and they have not resolved the issue. I have followed all suggestions i.e. change IP to static and add a DNS. removed the ink cartridge and replaced with new ones. Same problem which make my one year old printer unusable.
I appreciate your help in advance.
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