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Common problems for Connectivity Issues
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‎01-26-2021 04:00 PM

HP Recommended
Product: OfficeJet Pro 9018
Operating System: macOS 10.15 Catalina

Hi. While WiFi Direct initial setup was fine on my new printer, I keep losing the connection, and when I try to reconnect to WiFi direct, My OfficeJet Pro 9018 asks me to enter the password.(on all 3 devices - my MacBook, my iPad Air 2, or my iPhone XR).  I know the password, but I am constantlyTold the password is incorrect. (I know I’m using the correct one, it’s displayed on the printer screen under the WiFi settings).The only way to solve the problem is to turn the printer off and back on. It’s pretty frustrating. The only wireless printing I can do is thru WiFi Direct. Any help would be wonderful.

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