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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎01-26-2021 05:10 PM

HP Recommended
Operating System: iOS

My HP OfficeJet Pro 9018 stopped being connected to my home on January 24, 2021. I started troubleshooting the problem. I printed the HP Network Configuration Page to get the current network configuration data. The report says the 802.11 Wireless is “disabled”. I can’t figure out how it got disabled and how to get it working again. My Eero router says it was connected to my printer at 4:23 pm CDT on 01/24/2021. I got an error message about that time, but I didn’t know what it meant at the time.  

 

Is it possible that HP did some kind of software update that disabled the WiFi on the printer? None of the Setup touchscreens have the WiFi icons anymore and it does not have a Network Setup screen. I can’t see screens that one would see if they were changing to a new WiFi network. 

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