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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎01-31-2021 01:58 PM

HP Recommended
Product: Pavilion 15cd0xx
Operating System: Microsoft Windows 10 (64-bit)

Can't get project desktop by HDMI cable to external HDTV monitor.  Used all trouble shooting methods available, found a conflict between 2 display adapters 1 AMD Radeon (TM) 535DX, and 2 AMD Radeon R7 Graphics.  I can't uninstall either one.  All Windows updates and BIOS updates are current.  

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