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‎02-05-2021 05:12 AM - edited ‎02-05-2021 05:19 AM

HP Recommended
Product: HP Deskjet Ink Advantage 3700 Series
Operating System: Microsoft Windows 10 (64-bit)

Hi Team,

I'd like to use a recently bought HP DeskJet Ink Advantage 3776 with my laptop. Trying to install HP Smart through WIndows store, and it kept getting stuck at 90.88MB on all attempts.

stuck here.png


I've tried:

  1. Resetting and troubleshooting Windows Store before downloading
  2. Re-installing from link provided in HP Support.
  3. Re-installing from searching HP Smart in Windows Store.
  4. Downloading with signed in Microsoft account.
  5. Downloading without signing in Microsoft account.
  6. Resetting my router (in case it is connection issue).

All failed.

 

Please help. I've wasted three days trying to install it via Windows Store with failures. Don't you have the software provided for offline installation or independently ( not in Windows Store)?

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