• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

I have a HP DeskJet 3755 Printer.  I have tried to do all the things I can think of to connect this printer to my WiFi.  I have tried the HP Easy Share, but when I run this program it will go to all the steps until it tries to connect to the website to try to register the printer, then it gives me a message of could not connect to the internet or signal is lost.  This is untrue as I am Ethernet wired to the internet.

Then if I go onto my laptop and click add printer, it will locate the printer and then when I click Add Printer it will add it but then say Driver Unavailable.  I have tried the HP Scan Doctor and it scans and says nothing wrong with the Printer.  I have downloaded all the drivers on HP.com and none of them work for my model.  It will still locate my printer and tell me driver unavailable.  I need this printer for serious business, but nothing I have tried will work.  HELP!!!!!!!

James "Jammin' James" Finchum
CEO, Cherokee Nation Radio
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.