• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎02-06-2021 03:02 PM

HP Recommended

I have a HP DeskJet 3755 Printer.  I have tried to do all the things I can think of to connect this printer to my WiFi.  I have tried the HP Easy Share, but when I run this program it will go to all the steps until it tries to connect to the website to try to register the printer, then it gives me a message of could not connect to the internet or signal is lost.  This is untrue as I am Ethernet wired to the internet.

Then if I go onto my laptop and click add printer, it will locate the printer and then when I click Add Printer it will add it but then say Driver Unavailable.  I have tried the HP Scan Doctor and it scans and says nothing wrong with the Printer.  I have downloaded all the drivers on HP.com and none of them work for my model.  It will still locate my printer and tell me driver unavailable.  I need this printer for serious business, but nothing I have tried will work.  HELP!!!!!!!

James "Jammin' James" Finchum
CEO, Cherokee Nation Radio
Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.