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‎02-07-2021 04:56 AM

HP Recommended
Product: Hp envy 6000 series
Operating System: iOS

Hi, so I’ve been trying to print some prints that are A5 size (file size is A5 and so is the paper). I set up he correct size in the tray and paper setting in the app but when I go to print it keeps recognizing the paper format as small and doesn’t give me the options for A5 sizes, only small or A4.

 

my printer is the hp envy 6032, I use the hpsmart app for iOS .

here’s some screenshots of the tray and paper settings and what sizes it lets me select from when I go to print

Tray and paper settingsTray and paper settingsThe sizes it lets me select from when I go to printThe sizes it lets me select from when I go to print

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