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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2652
Microsoft Windows 10 (64-bit)

I have tried everything suggested across every piece of the internet and I still cannot print wirelessly from my Windows 10 PC.  

 

- The printer shows up in the HP Smart app as "Ready" but somehow "Not installed" status (not sure how that makes ANY sense but okay....)

- I can print over WiFi from my iPhone but when I "Add Printer" in Windows 10 printer settings, it just says "Driver is unavailable" under the printer name.

- The printer does not show up as a useable printer when I attempt to print from any Windows program.

 

Why is this the most impossible thing to achieve? Should I smash my printer with a sledgehammer in the morning and buy a Cannon instead? Probably.

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