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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Who Me Too'd this topic

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02-15-2021 06:03 PM
WOW - not sure how to start this post - i have the EXACT SAME QUESTION that is in numerous other posts but the admin has locked them because of the amount of time that someone has responded/posted - one was in the last week with still no solution.
I CAN'T SCAN WITHOUT SIGNING INTO CLOUD SERVICES!!!
I have read "suggestions" from HP admins and moderators and then read dozens of post where it doesn't work and then a post with the same suggestion.
1. When I go to the HP website for the "full" software it directs me to the app store - already done that.
2. App always asks to sign into cloud services - this is what I DON'T WANT TO DO.
3. I work often without internet in remote locations - I need to scan without internet - doesn't work.
4. Has anyone come up with a solution - I will even entertain buying a different brand of printer as long as I can scan without any cloud services.
5. Is anyone at HP listening - if your post doesn't work - have you actually tried your own solution - why would it work for you and not the numerous others that say that it doesn't.
6. How can you create a printer that continuously prompts me to buy your products (ink services, etc.) but can't function as advertised. I would buy more of your stuff if it worked.
7. Is anyone really out there?
I have an imac (27 inch) running 11.2.1 (which isn't even an option in this forum)
and a HP ENVY 7855 - oh and buy the way the website says there is a new firmware available for my printer - but it doesn't work either.
Scanning - one of the main simple functions of an all in one printer. Please make it work WITHOUT CLOUD SERVICES