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HP OfficeJet Pro 8600 Plus
Microsoft Windows 10 (64-bit)

Hello,

 

I have been having issues enabling web services on 8600 printer.  I just keep getting message that web services cannot be enabled.  I tried the following already:

  1. Factory reset the printer
  2. Used alternate DNS of 8.8.8.8, 8.8.4.4
  3. Tried update the firmware using the utility online but it indicated 'Not Applicable' for status which I think means I have the latest firmware.

I have exhausted all possible solutions and none has worked.  Any suggestions as this is very frustrating.

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