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Common problems for Connectivity Issues
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‎03-14-2021 03:09 PM

HP Recommended
Product: deskjet ink advantage 4645
Operating System: Microsoft Windows 10 (64-bit)

Hi, i purchased my printer on april 2015 and at that time, i didnt create a HP account. Now i needed to use my printer and installed it on the my computer without cable. all the wifi settings seems fine. but when i hit eprint button on the front panel, it says unable to connect web server. check internet or proxy settings.  my software and drivers are the newest ones. i can print via my mobile phone or notebook through hp smart over wifi connection to my printer. i use mcafee livesafe. i turned it down (real time protection and also the firewall) and tried to activate web services again. it fails. i also assigned a permament ip to my printer. not worked either. i couldn add my printer to my hp account because i cant learn my claim code because the eprint doesnt give me an info print. can anyone help me please. thanks. 

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