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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎03-18-2021 03:44 AM

HP Recommended
Product: HP Envy X360 Convertible 15-ee0002na
Operating System: Microsoft Windows 10 (64-bit)

In November 2020 purchased a HP Envy X360 Convertible 15-ee0002na with AMD Ryzen 7 4700U processor. Exact Product ID is 9QZ65EA#ABU. It uses a Realtek RTL8822CE 802.11ac PCIe Adapter for WfFi connection.

Initially I had no problems but now I frequently find that the adapter has shut itself down and then is not even visible and I have no WiFi/Internet connection possible (diagnostics says adapter not present).

This usually happens when has been in sleep mode  but has even happened after a few minutes. Once it has shut down I cannot see the adpater in my Wifi settings and have to do a full restart to re-initiate it - then all is fine again. It seems to be becoming more frequent and is a real pain as it is also disconnecting my one drive so, besides having to close down and save everything before restarting and trying to get back to where was, some sync with cloud may not have happened and work can get lost.

 

I've seen there are others had same problem but not clear which solution  is appropriate for my machine and problem. Have seen suggestions to block a windows update (not keen) or to Reinstall the network adapter using HP Recovery Manager (Windows 8, 10) and/or then do a  Set BIOS default and restart.

 

Appreciate advice

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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