• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎03-29-2021 02:33 AM - edited ‎03-29-2021 02:45 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I need to create a new support case with HP business support, but every time I'm trying it says I need to complete my profile.

But when I'm trying to select "Preferred page display language" or "Time zone" the dropdown menu is blank or mentions just the title. This continues with all dropdown menues on this same page. 

The same problem was described in this thread, but with no solutions visible.

And when I tried to call they could not help me.

 

Best regards,

Tom

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.