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HP Recommended
HP Officejet Pro8025e
Microsoft Windows 10 (64-bit)

I bought an HP Officejet Pro 8025e for home office use.  Followed the instructions to a "T".  Did not want the ink replenish program.  Setup was completed but could not print because my computer kept telling me that I was not finished setting up my printer.   I could see my printer on the network, and it should have had no problem printing.  I found out it was because I didn't agree to be in the "ink purchasing program" thanks to all of you on the board.  That is very dirty and borderline criminal. I will think twice before I purchase another HP product.

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