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HP OfficeJet 8010 series
macOS 11.0 Big Sur

Can someone please fix the HP Smart App? Or atleast acknowledge that there is something wrong with it, and give us a timeline for when it might be fixed?

 

My printer wont print or scan through the smart app, but functions normally if I print directly from word or something. I've tried resetting/reinstalling/reconfiguring everything I can, but there is no getting around the HP smart app issue.  

 

 

 

 

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