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‎04-09-2021 10:01 AM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

Hello all, 

I'm sort of new to this so please bear with me.

I just purchased this HP Envy x360 laptop from Best Buy brand new and whenever I try and plug in my Thunderbolt cable into the Thunderbolt, the laptop immediately crashes and I do not know what the cause of it is.

Everything works fine but I just have this issue. Can anybody help?

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