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HP Recommended
HP photosmart c5180
Microsoft Windows 10 (64-bit)

I have a hp photosmart c5180 printer that I use to make sporadic prints, on average a couple per month. A few days ago, a roller on the back of the printer that feeds the paper from the tray broke. Without this wheel the paper always jams. Is there a part to replace it? If so, how can I fix it? I enclose some sample photos. Thank you

 

1.jpgArea where the wheel was insertedArea where the wheel was inserted3.jpgBroken wheelBroken wheel

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