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‎04-20-2021 12:02 PM - last edited on ‎11-19-2025 09:03 AM by Moderator

HP Recommended
Product: HP Envy 13t-ba000

I am unable to install HP app on my computer. Whenever I access 123.hp.com for my printer (Deskjet 3752), it asks me to install HP app. It directs me to Microsoft store, but when I click install on the HP app, it gives me an error code 0x80073CFB. At first, it would attempt to download, but would show a download rate of <1MB/s. I ran a speed test on my network and it was running fine at 100MB/s. I also checked to see if other apps will download and I had no problem updating g several other apps. My laptop was just updated to the newest windows update as of a week ago. 

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