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‎04-25-2021 09:40 AM - last edited on ‎05-19-2021 07:46 AM by Retired

HP Recommended
Product: Z5200 Postscript

Hi, we have had a problem recently with our HP Z5200. When we print the first print of the day or after the printer has not been used for a little while, the first inch or two of the image prints darker before it prints normally, and there is a clear colour change between the dark section and the normal print. If we print the same image immediately after it any other image it will print perfect. It only happens after we print when the printer has been left overnight or for a period of time. We leave the printer on so it is conducting the general self maintenance.

 

We thought that maybe there was a service station issue so we stripped that down, cleaned it and put it back, but it did not resolve it.

 

Does anyone have an idea why this is happening. We are printing on canvas mainly.

 

Here is a photo of the issue.

6DA4EED5-54B1-4C4C-9F60-EBA4719E671A.jpeg

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