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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎05-04-2021 05:08 PM

HP Recommended
Product: HP Officejet pro 7740
Operating System: macOS 11.0 Big Sur

When scanning a document using HP easy Scan the scanned document has been reduced to around 70% of the size of the original document in this case A4. I need the scan to be 100% in size. How do I do this?  The problem has recently appeared perhaps with the new operating system. 

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