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‎05-06-2021 01:06 PM

HP Recommended
Product: HP Envy 6000
Operating System: macOS 11.0 Big Sur

A warning to anyone that is operating MacOS Big Sur 11.3.1 (the most recent upgrade).

After upgrading, my HP Smart App does NOT work on my Macbook Pro.

After spending hours on the phone with both Apple and HP,  it seems that HP is just not caught up to the Mac upgrade. I was told that there is no solution at the moment - so I cannot use the scanning functions of my printer LOL.

Has anyone else experienced this compatibility issue?

Beware before upgrading, especially if you need a functional printer for work like I do.

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