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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP laptop 17 - ak 0xx
Microsoft Windows 10 (64-bit)

Hello I downloaded and installed updates. My laptop and printer were wireless connected before that. I have followed instructions via the small screen on the front of the printer, all to no avail. My laptop and printer are no longer connected. Please help.

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